Product tags are not shown in sitemap

#76461
  • Resolved D
    Rank Math free

    The sitemap generated by rankmath does not contain product tags link.

    It is enabled from Sitemap Settings>Product Tags.
    When i access /product_tag-sitemap.xml it redirects to home page

    Thank you for your answer!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please check the following:

    1. Head over to Rank math > Titles & Meta > Product Tags and ensure you have not set to noindex

    2. Please head over to Products > Product Tags and ensure you have not set your tags to noindex.

    3. If you have not assigned any of your tags to any of your posts, please enable the option to include empty tags in Rank math > Settings

    If you have checked the above and the issue still exists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    D
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I have seen you are using Cloudflare and it is caching the website, could you temporarily disable it so we can test the sitemap generation?

    Looking forward to help you.

    D
    Rank Math free

    yes but please answer so i can disable for a short time,i will be online all day

    Hello,

    Thank you for the follow up.

    I checked your site and you seem to have set your tags to noindex, check the screencast I have added in the sensitive section. To generate the tag sitemap, please head over to Rank math > Titles & Meta > Product tags and check the index option under robots meta.

    You should also head to the individual tags and change them to index in Rank math meta box under the advanced tab

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    D
    Rank Math free

    Wow,thank you, i see it now works fine, i havent seen other options in Rank math > Titles & Meta > Product tags but now i see,maybe because i upgraded the plugin,thank you for help!

    P.S. It was fixed very fast, problem was somewhere in Rank math > Titles & Meta > Product tags and when you head to the individual tags and change them to index in Rank math meta box under the advanced tab.

    D
    Rank Math free

    Could you point me how you enabled settings for Product tags settings to show Index and noindex? Currently i see only Tag Archive Titles and Tag Archive Descriptions on my other website that have the same issue. Thank you!

    Hi,

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. We give you an option to choose between the two during the setup wizard and you must have chosen to use the Easy Mode.

    You can switch to the Advanced Mode from the top-right corner at WordPress Dashboard > Rank Math > Dashboard

    Here is a screenshot for reference:

    Let us know if we can close the ticket and please do not hesitate to let us know if you need our assistance with anything else.

    D
    Rank Math free

    Thank you a lot again!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Product tags are not shown in sitemap’ is closed to new replies.