Product TAG error – showing as not exist product

#126865
Viewing 14 replies - 1 through 14 (of 14 total)
  • Deactivate\Reactivate RankMath – fixing the problem.

    ps Redirect rule with word “mangal’ – not present

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve checked the link you have provided, and it seems that it’s showing 404 error (not redirecting)

    Can you also provide the correct URL for us to check further?

    Thank you, and looking forward to your update.

    After deactivate and activate again plugin RankMath – this link become working again good.
    But it was not 404 error. It look like some error in route procedure (link was detected not as PRODUCT-TAG -> as a Product. Product template generated this page (with empty price, foto, etc)

    Hello,

    The URL still leads to 404 page. Is the issue affecting only this page or all tags ?

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Now a lot of links broken again. All PRODUCT CATEGORY and some of PRODUCT TAG (((((

    Save WooCommerce tab settings on page /wp-admin/admin.php?page=rank-math-options-general
    fix all 404 error

    Hello,

    The URL you have provided is still getting an error 404. Could you confirm if the issue is already fixed?

    If the issue persists, can you also take a screenshot or screen-recording of the issue and include the link in the designated Sensitive Data section for us to check further?

    Thank you, and looking forward to helping you.

    How to make such fix
    After detect 404 error – resave redirect rules?

    again error ONE TAG
    https://iguana.od.ua/product-tag/mangal/
    – show as PRODUCT (use PRODUCT template for genegating page)
    another tag work good

    Hello,

    Have you tried monitoring your 404 error? You can also enable Advanced monitoring from General Settings > 404 Monitor
    https://rankmath.com/kb/monitor-404-errors/

    Also, we have a dedicated tutorial on how to fix 404 errors here: https://rankmath.com/kb/fix-404-errors/

    It would be great if we could have temporary access to have a quick look for you in order to help you with your issues.

    I hope this helps resolves your issue and let us know if you need anything else.

    Try to login now? Not working redirected product category again(((((((

    Hello,

    I checked your site and the issue is coming up when the option to remove base is enabled in Rank math > General Settings > WooCommerce : https://i.rankmath.com/eckGXH. This being facilitated by the fact that you have a tag with the same name as one of your products.

    In this case, you have the following options:

    1. Change the product URL slug in the General tab of Rank math in the product: https://i.rankmath.com/XeC4BD

    2. Change the URL slug of the tag instead

    3. Disable the remove base option

    Hope this helps you. Thank you

    Look like fixed and vorking good.
    Thanks

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

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