Product sitemap error with Woodmart theme

#750340
  • Resolved Stefan Kainz

    2 months, 1 week ago

    Rank Math free

    Hello,

    i am using the Woodmart theme from Themeforest for WooCommerce. The product long descriptions are designed with Elementor. But Rank Math seems to be not 100 % compatible with it when using the sitemap feature.

    The problem is that the product sitemaps throw an error (every other sitemap is ok) when activating the option “images in sitemaps”. Without this option it is working. With the standard Twenty Twenty-Four theme it is working even with this option enabled.

    The two generated product sitemaps show part of the long description of a product and a WordPress critical error (see private data).

    Hope you can help me
    Stefan

Viewing 1 replies (of 1 total)
  • RankBot

    2 months, 1 week ago

    Hello,

    Thank you for reaching out to us regarding the issue you are facing with the product sitemap while using the Woodmart theme from Themeforest for WooCommerce. We apologize for any inconvenience this has caused.

    It seems that there might be a compatibility issue between Rank Math and the Woodmart theme, specifically when using Elementor to design product long descriptions and enabling the “images in sitemaps” option. This issue is causing errors in the product sitemaps.

    To address this problem, we recommend the following steps:

    1. Check for Plugin or Theme Conflicts:

      • Use the Health Check plugin to identify any conflicts with other plugins or the theme that might be causing this issue.

    2. Exclude Sitemaps from Caching:

      • If there is data in the source code of the sitemap page, try flushing the sitemaps cache and excluding them from caching to resolve the problem.

    3. Custom Code Addition:

      • If the above steps do not resolve the issue, consider adding custom code to your functions.php or rank-math.php file from the theme files. You can refer to our guide on how to add a filter/hook to your site for assistance.

    If the issue persists after following these steps, please provide us with more details or reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for your understanding and cooperation.

    Best regards.

    Sources:
    Resolving Rank Math Schema Markup Related Issues
    Rank Math Sitemap Issues and Their Fixes » Rank Math
    How to Configure Sitemaps in Rank Math – Best Settings and Tips

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 month, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Product sitemap error with Woodmart theme’ is closed to new replies.