Product sections disappear upon activation

#100510
  • Resolved Nathan Petrie

    3 years, 5 months ago

    Rank Math free

    WHen I install Rankmath on my site, the bottom half of my product sections disappear, and the text in the description is white so I cannot see it. Categories only show the top half as well and I cannot save an edited category. I am running woocommerce with Dokan, and would purchase the pro version but I need to ensure it will not cause issues with other sections of my site.

    Thanks!

    • This topic was modified 3 years, 5 months ago by Nathan Petrie. Reason: added video displaying issue
Viewing 1 replies (of 1 total)
  • Michael Davis

    3 years, 5 months ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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