product schema not showing

#296872
  • Resolved Dora Chow
    Rank Math free

    Dear Sir, Madam,
    i have woocommerce plugin, and i turn on schema RankMath “Product” (and i tried Woocommerce Product too)
    both time Google Rich test return nothing found.
    is it possible for you to advise what setting i may done wrong? thx so much

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    The image you have provided requires access to view.

    However, could you please share any affected product URLs to check further?

    Looking forward to helping you.

    Thank you.

    Hello,

    I checked the affected URL you shared and indeed there’s no schema on that page. I also went ahead and checked the view source of your product page and there’s no Rank Math schema being generated.

    Please check if there are other plugins or your current theme that might be hindering Rank Math’s schema generator on the frontend. To determine that, please follow this guide: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    many thanks, i have removed another wordpress plugin called “schema and structure data”
    and then flush the dynamic cache, and then recheck google rich result test and now i got these warnings. does it mean google can detect this schema strcutre now? many thanks!

    https://drive.google.com/file/d/1-m3KSE_6RMsUJcs4ZHxyy-hgdKut-l4E/view?usp=sharing

    Hello,

    The image URL you shared is still not accessible. You may need to make it public so we can see the content.

    Alternatively, you can make use of this tool to share your screenshot: https://imgbb.com/

    I can confirm that the schema from Rank Math is now being added to your website.

    I went ahead and checked your URL through Rich Result Test and I saw the Warnings there.

    Please refer to the below guide to address these warnings:

    Missing field “sku”

    You can fix the SKU issue by filling the provided field in your product page:
    sku
    You may also refer to this guide:
    https://rankmath.com/kb/product-schema/#5-product-sku

    Either “offers”, or “aggregateRating” should be specified

    Please refer to this guide to fix this warning: https://rankmath.com/kb/aggregate-rating-error/

    No global identifier provided (e.g., gtin, mpn, isbn)

    Please refer to this guide to fix this warning: https://rankmath.com/kb/gtin-mpn-woocommerce/

    Missing field “brand”

    Please follow this guide: https://rankmath.com/kb/woocommerce-custom-brand-schema/

    Do note that you can safely ignore the above “issues” if you do not need to fill these up as these are only warnings by Google.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘product schema not showing’ is closed to new replies.