Product Schema meta data – Primary Category

#69836
Viewing 8 replies - 1 through 8 (of 8 total)
  • Michael Davis

    3 years, 9 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    The issue was fixed in our recent updates. Could you please remove the custom code and update to the latest version and let us know if the issue persists.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Ataraktos

    3 years, 9 months ago

    Rank Math pro

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ataraktos

    3 years, 9 months ago

    Rank Math pro

    I may confirm that the breadcrumb issue is resolved without the custom code.

    It remain the Product Schema issue: in the Product Schema metadata generated by RankMath I still see the “first selected category” instead of the “Primary Category”.

    Dittmar

    Alberto

    3 years, 9 months ago

    Rank Math business

    Hello,

    I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Ataraktos

    3 years, 9 months ago

    Rank Math pro

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ataraktos

    3 years, 9 months ago

    Rank Math pro

    Hi.
    My problem is solved.
    It happened only in single products not correctly updated, without the primary category selected.
    Thanks.

    Michael Davis

    3 years, 9 months ago

    Rank Math pro

    Hello,

    We are glad your issue is resolved.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Ataraktos

    3 years, 9 months ago

    Rank Math pro

    Hello,

    Sorry, but i realized thet the problem still persist.
    We have a correct breadcrumb but the product setting ignore the primary category and set the first selected category.
    Please help me.
    Best
    Dittmar

    • This reply was modified 3 years, 9 months ago by Ataraktos.
    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Product Schema meta data – Primary Category’ is closed to new replies.