Product Archives – Rich Snippets Generation even it’s off

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  • Hi Julian,

    Thanks for getting in touch with us.

    Can you please confirm you have enabled the “Remove Snippet Data” option at WordPress Dashboard > Rank Math > Titles & Meta > Product Categories?

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    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hi Todd,

    I just have checked the checkbox and its marked correctly. But I found some strange behavior because it is fixed by now – even if I had not to change anything – might be a problem with a cached site or something. Anyway thank you very much for your quick response – your Plugin is awesome, definitely 5 Stars ++++++

    Cheers Julian

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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