Problems with the tool

#786877
  • Geishas Tenerife

    1 week, 6 days ago

    Rank Math pro
    Content AI Starter Trial

    Hello, i want to buy the tool, but i am trying to put up the SEO of my products but when i press the key GENERATE it doesnt work, what can we do?

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 week, 6 days ago

    Hello,

    I’m sorry to hear that you are facing issues with the tool while trying to generate SEO descriptions for your products. If you are experiencing difficulties when clicking the “Generate” button and it’s not working as expected, there are a few troubleshooting steps you can follow:

    1. Check Required Fields: Ensure that all the required fields are filled in correctly before clicking the “Generate” button. Make sure you have selected the language and entered the number of outputs.

    2. Clear Cache: Sometimes, browser cache or cookies can cause issues with website functionality. Try clearing your browser cache and cookies and then attempt to generate the SEO descriptions again.

    3. Browser Compatibility: Ensure that you are using a compatible browser. The tool may work better on browsers like Google Chrome, Mozilla Firefox, or Microsoft Edge.

    4. Update Browser: Make sure your browser is up to date. Outdated browsers can sometimes cause compatibility issues with certain website features.

    If after trying these steps you still encounter issues with the tool, please reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for bringing this to our attention, and we appreciate your interest in using our tool to enhance your product SEO descriptions.

    Sources:
    How to Craft Compelling SEO Descriptions With Content AI » Rank Math
    How to Write Engaging Product Descriptions With Content AI
    How to Write Effective SEO Titles That Rank High » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Jeremy

    1 week, 6 days ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Can you please confirm if you are referring to the Content AI tool?

    If so, please follow this guide and see if this will help: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    If the issue persists, please share a screenshot of the issue so we can check and advice further. You may use this tool to share your screenshots: https://imgur.com/

    Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

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