Problems with structured data and variable prices from Easy Digital Download

#132795
  • Yesterday I posted a ticket asking for help but it has disappeared, I guess it has not passed moderation… I do not know why, it is a real problem, it is not spam. I try to ask for help again.

    When I enable variable prices in EDD, in structured data there is an error because it seems that the array index is added as a schema property. I attach an image using the tool that you recommend.

    Structured data issues

    Note: If the image is not shown, this is the link: https://ibb.co/7vCZh4h

    Translation of errors that appear in the image:
    0 – Google does not recognize property 0 as an object of type Offer
    1 – Google does not recognize property 1 as an object of type Offer
    Price – A value is required for the price field

    Anu solution? Can it be fixed in future versions?

    Thanks a lot.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Could you also share the affected URL/s where you are getting these error messages to investigate further? You can include them in the designated Sensitive Data section
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Thank you, and looking forward to your update.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Could you please make sure you follow this guideline: https://rankmath.com/kb/rich-snippets/#easy-digital-downloads-schema to configure schema for your EDDs?

    If this still doesn’t help, please share your site WP and FTP access as requested in previous reply so we can check into this further

    Looking forward to helping you. Thank you.

    ​​​​​​

Viewing 3 replies - 1 through 3 (of 3 total)

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