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Hello,
if i´m updating NextGen Gallery to a newer Version as 3.3.17 RankMath is not more working in the SEO.
When I update the plugin, RankMath no longer recognises the SEO settings of the post and thus cannot create a snipped. The preview is also empty.What can I do so that I can also update NextGen Gallery and RankMath works properly again?
Thanks
Nico
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Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Can you please install the Health Check & Troubleshooting plugin and enable only Rank Math and NextGen Gallery?
If the issue goes away, then another plugin or the theme is conflicting with Rank Math and NextGen.
If the issue persists, we might need to check this one over your WordPress admin login. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Problems with NextGen Gallery and RankMath’ is closed to new replies.