Problems with Divi theme

  • Hi,

    I am new to RankMath, and really interested to implement it in my websites. However, starting with the optimisation progress and trying to achieve the 100/100 in my pages I have found the below:
    1. No matter how many images I use (with correct alt text) RankMatch do not seem to detec them.
    2. Same for the keywords in the tittles h2,h3,h4 etc. P.E. In my page appears this message –Focus Keyword not found in subheading(s) like H2, H3, H4, etc..–, even tough the key words are added in a h2.
    3. Content readability. You are not using rich media like images or videos. Talking about the same page, it is plenty of images.

    Could you please advise about a possible fix to the above issues? thx!

Viewing 14 replies - 1 through 14 (of 14 total)
  • Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thanks for getting in touch with us.

    Are you using the latest version of the Divi theme?

    Or, which version are you using?

    Also, what’s the focus keyword on that URL you shared?

    Are you using that exact keyword in images and Headings?

    We do not have enough information to tell you what might be wrong.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi, thank for your prompt response.

    – My divi version is Version: 4.4.7, the latest one.
    – My WordPress version Version 5.4.1.

    In the page “Best dishes” the keywords are “the best dry food for dogs”
    Screenshots: Screenshot-1
    Screenshot-2
    Screeshot-3

    As I mentioned before, the error that I think that should not be on red are the following:
    1. No matter how many images I use (with correct alt text) RankMatch do not seem to detec them. Alt image
    2. Same for the keywords in the tittles h2,h3,h4 etc. P.E. In my page appears this message –Focus Keyword not found in subheading(s) like H2, H3, H4, etc..–, even tough the key words are added in a h2.
    3. Content readability. You are not using rich media like images or videos. Talking about the same page, it is plenty of images.

    Thanks in advance!

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi!

    I have been working on improve the score, please find below the problems that remained:
    – Add an image with your Focus Keyword as alt text.
    – You are not using rich media like images or videos.

    In the other hand, I am developing a website of product recommendation for different animals, and some of the categories are the same for dogs and cats.
    Rank Math marks that “You have already used this Focus Keyword.” as an error.
    What should I do?

    Thanks a lot!

    Same issues and no answers?

    Hi, Did you have time to check out my site? I didn’t receive a confirmation if someone has accessed to my WP or not..

    Furthermore Screenshot in the Pages section when you look at the Rank Math score in most of the cases doesn’t match with the real score obtained in each page.

    Looking forward to hearing back from you

    Hello,

    Could you check the login URL you provided? It seems to be expired since it is not letting me log in and check the website settings.

    Looking forward to help you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I have generated a new temporary login link. I hope this time works.
    Thx

    Hi, is there any update?

    Hi,

    Yes, we have an update.

    This issue seems to be stemming from Divi.

    An update is pending from their end and we were informed that in the upcoming update, the fix will be included.

    Please update to the latest version when it becomes available.

    Do note that the score is there only for your reference anyway and doesn’t affect your actual rankings. Treat it only as a to-do list, nothing more. Don’t try to live by it and don’t follow the tests religiously. So, feel free to ignore the tests that you know don’t apply or showing red incorrectly.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

The ticket ‘Problems with Divi theme’ is closed to new replies.