Problems with Divi Builder

Hello,

We apologize for the inconvenience you are facing with the Rank Math integration in Divi Builder. To resolve this issue, please follow these steps:

1. Make sure that the Rank Math plugin is correctly installed and activated on your WordPress website.
2. Ensure that the Rank Math SEO module is enabled in the Rank Math settings.
3. When you click on the Rank Math icon in the Divi Builder, you should see the Rank Math SEO Metabox displayed on the screen, as shown in the screenshot below:

If you are still experiencing difficulties after following these steps, please reply to this ticket, and a human agent from our support team will assist you further.

Thank you for reaching out to us. We are here to help you with any issues you encounter.

Sources:
Homepage SEO Settings via Meta Title and Description
How to Install Rank Math PRO Using Composer?
How to Use Content AI With Divi » Rank Math
Manually Install Rank Math via FTP (or SFTP) » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/

You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We checked your website and we can see the Rank Math is working properly on your Divi builder without any issues. Please check the screencast in the sensitive data section for your reference.

However, if you’re facing the issue on a specific page, please share the URL with us so that we can check the issue further for you.

Looking forward to helping you.

Thank you.