Hello,
I’m sorry to hear that you’re experiencing issues with the meta editing section not opening sometimes in Elementor after the last big update. This could be due to various reasons, including conflicts with plugins or themes.
If refreshing the page resolves the issue temporarily, it might indicate a loading or compatibility problem. To troubleshoot this, you can try the following steps:
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Check for Plugin Conflicts: There might be conflicts with other plugins causing this issue. You can deactivate plugins one by one to identify if any specific plugin is causing the problem.
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Update Elementor and Rank Math: Ensure that both Elementor and Rank Math are updated to their latest versions to avoid any compatibility issues.
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Clear Cache: Clearing your browser cache or website cache can sometimes resolve loading issues.
If the issue persists, you may want to reach out to the Rank Math support team for further assistance by opening a support ticket at Rank Math Support. They will be able to provide more specific guidance based on your website’s configuration.
Thank you for bringing this concern to our attention. Let me know if you need further assistance!
Sources:
Homepage SEO Settings via Meta Title and Description
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Why Rank Math’s Meta Box is Not Showing? » Rank Math
How to Fix Duplicate Meta Tags » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Everything is up to date. I have disabled all plugins except Elementor & Rank Math, but the problem still exists. When I open a page in Elementor, I can open the snippet editor and make a change. Then when I close, go the page and make a change, then return to the snippet editor it won’t open.
Everything works fine in the WordPress editor, but not in Elementor
Hello,
Apologies for the inconvenience.
We’re unable to replicate this issue with the latest version of Rank Math and Elementor.
Could you please check your website’s error log and see if there’s any error generated from Rank Math? Having an error log will help us determine what is causing the issue on the Elementor editor.
You can trigger again the error so the log will be updated, and share the results here.
If there’s no error message, please replicate the error again and check if there are any Javascript errors in your browser console upon editing your pages and share the error.
You can upload screenshots using this tool and add the link here.
Looking forward to helping you.
