probleme connction

#791912
  • Hello, I installed your plugin and connection and I no longer have access to the administration console of my WordPress site, why can you intervene? site https://lolliastore.com since I disconnected it from your platform and it’s still the same

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello, I’m sorry to hear about the issue you’re facing with the connection after disconnecting your website from our platform. It seems like you are experiencing difficulties accessing the WordPress admin console of your site after disconnecting it from Rank Math.

    Based on the information provided, it seems like you might be encountering the “Error establishing a database connection” issue. This error can occur due to various reasons such as incorrect database login credentials, a corrupted database, or issues with the database server.

    To address this issue, I recommend checking the database login credentials stored in the wp-config.php file of your WordPress site. Ensure that the database details are correct. If the issue persists, you may need to repair any corrupt tables in your database or contact your hosting provider to check for any server-related issues.

    If you continue to experience difficulties, please follow the troubleshooting steps outlined in our knowledgebase article on fixing the Error Establishing a Database Connection in WordPress.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Sources:
    How to Get Rid of “No Connected Websites Found” Message » Rank Math
    How to Fix the Error Establishing a Database Connection in WordPress » Rank Math
    How to Use Rank Math on a Staging Site » Rank Math
    Website Not Shown In Rank Math Account Area » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Can you please give us more insight about the issues you are facing with the website and Rank Math?

    If you wanted to share screenshots, you can upload the using this tool and add the generated link here.

    You can also record a video screencast using a tool like Loom showing the issue where Rank Math is activated and deactivated. Once done, you can add the generated link here.

    We look forward to helping. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this ticket.