Hello,
Je suis désolé d’apprendre que vous rencontrez des difficultés pour modifier les balises meta de votre page d’accueil via l’éditeur WordPress. Il semble que vous ayez configuré une page d’accueil spécifique et que les modifications apportées dans la zone “Modifier l’extrait” ne sont pas prises en compte.
Pour résoudre ce problème, lorsque vous avez défini une page spécifique comme page d’accueil, les paramètres de Titres & Méta pour la page d’accueil doivent être configurés directement via la Rank Math MetaBox disponible dans l’éditeur. Vous ne pourrez pas modifier ces paramètres dans l’éditeur WordPress standard.
Si vous avez besoin d’une assistance supplémentaire ou si vous avez d’autres questions, je vous recommande de contacter l’équipe de support de Rank Math en ouvrant un ticket de support sur https://rankmath.com/wp-content/uploads/2021/01/RankMath-title.jpg. Ils pourront vous fournir des conseils plus spécifiques en fonction de la configuration de votre site Web.
Merci d’avoir partagé votre préoccupation et n’hésitez pas à revenir vers nous si vous avez besoin d’aide supplémentaire.
Cordialement.
Sources:
Homepage SEO Settings via Meta Title and Description
Why Google Displays URL Instead of Site Name in SERP? » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
While saving the metadata, please keep the browser console open in the “Network” tab and see what the status code of the following route: https://www.yourdomain.com/wp-json/rankmath/v1/updateMeta?_locale=user
You can find the browser console in your browser following this guide: https://balsamiq.com/support/faqs/browserconsole/
If it’s returning any other value than a 200, there’s something wrong with the route and we would request you to get in touch with your hosting provider to make sure that REST APIs are not getting blocked.
However, if it returns 200, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I have just sent you the information.
Thanks again.
Please do not update the other plugins for the moment.
Thanks
Hello,
We logged in to your site using the details provided in the sensitive data section and fixed the issue for you by whitelisting Rank Math in your Wordfence plugin.
Now check if you’re able to save the metadata with Rank Math.
You can follow this guide to learn more: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/
Hope that helps
Hello,
Thanks. I tried but is the same 🙁
I saw your rule in wordfence Firewall but in the rule is your IP.
I try to create rule but nothing change.
I don’t see in the rule where I can put the same source as you ?
It’s strange because I tried to desactivate wordfence before contacting you. Without success.
Stéphane
Hello,
The login details you shared in the sensitive data section have been deleted.
Please share the login details so we can check this for you again.
Looking forward to hearing from you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We checked the metadata of your homepage and can see that they are updating correctly as shown in the video in the sensitive data section.
However, if the issue still exists, please record a screencast on how we can replicate it using https://loom.com/
Looking forward to helping you.
Hello
Thanks for the video. But when you leave Elementor and then go back again, You will see that the changes have not been saved. It’s the same if you edit métas in the editing page WP (in your Edit snipset).
We can continue tomorrow if you want it’s time for diner 😉
Stéphane
Hello,
Any news ? Did you see my last message ?
Thanks 🙂
Hello,
There’s an issue with the REST API routes but that’s not because they are blocked, it’s because they are being redirected to the option with the trailing slash.
To implement the trailing slash and exclude the REST API routes an example ruleset is the following:
# Force trailing slash
<IfModule mod_rewrite.c>
RewriteCond %{REQUEST_URI} /+[^\.]+$
RewriteCond %{REQUEST_URI} !^/wp-json
RewriteRule ^(.+[^/])$ %{REQUEST_URI}/ [R=301,L]
</IfModule>
We recommend removing any rule you might have on the server configuration file to add the trailing slash and replace it with the one we shared.
Don’t hesitate to get in touch if you have any other questions.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Great ! 🙂 It’s working well know.
Thanks for you for the great quality of your support.
Have a very nice evening.
Stéphane
