Probleme avec mon abonnement annuel “entrée” content ai

Hello,

We apologize for the inconvenience you are facing with your Content AI subscription.

It seems there might be a misunderstanding regarding your subscription plan. To clarify, the “Entry Pack” subscription does not include access to certain features or tools that might be available in higher-tier plans.

If you believe you should have access to specific tools based on your subscription but are unable to use them, please provide us with more details about the features you are trying to access. This will help us investigate the issue further and assist you accordingly.

In the meantime, could you please confirm the specific tools or features you are expecting to access with your “Entry Pack” subscription? Once we have this information, we will be able to guide you on the next steps to resolve this matter promptly.

Thank you for bringing this to our attention. We appreciate your cooperation and understanding.

Warm regards

Sources:
Content AI – Your Personal AI Assistant by Rank Math
How to Cancel Your Content AI Free Trial? » Rank Math

Hello,

Thanks for contacting us Rank Math support.

It seems like you purchased the subscription with some other email address. The account you are using to contact us now is a FREE account without a subscription.

Can you please share the email address which you used to make the purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?

Looking forward to helping you.