Problemas con Theme Flatsome

  • He instalado RankMath a mi tienda woocommerce y tengo conflictos con la edicion de productos. El tema es de Flatsome ver.3.12.3. Existe alguna solucion.?? Al desactivarlo puedo ver y editar los productos.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), we would need to discard a theme or plugins issue.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit. If not, we will continue helping you.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Gracias por su respuesta. Y he realizado la pruebas y el conflicto esta al activar el plug de RankMath. Incluso WordPres me arroja este error al activarlo:
    Detalles del error
    ==================
    Se ha producido un error del tipo E_ERROR en la línea 151 del archivo /homepages/46/d775066706/htdocs/clickandbuilds/Calas/wp-content/plugins/woocommerce/i18n/states.php. Mensaje de error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 10485760 bytes)
    ==============================================

    No puedo editar productos en ningun tema con Rank activado.

    Gracias

    Barbara.

    please i need suppot with the plugin

    Hello Barbara,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Listo, he activado el acceso por una semana. Por favor mantenerme informada.

    Gracias

    Hello,

    The shared access seems to have expired.

    From the error you shared Se ha producido un error del tipo E_ERROR en la línea 151 del archivo /homepages/46/d775066706/htdocs/clickandbuilds/Calas/wp-content/plugins/woocommerce/i18n/states.php. Mensaje de error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 10485760 bytes), this seems to be an issue with WooCommerce reaching memory limit. Hvae you tried getting in touch with WooCommerce on the issue?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Ready, I´ve extented the access permit. I could´nt config the plug in. Sorry but im not expert.

    As for woocommerce mistake, this was settled.

    Thks a lot

Viewing 8 replies - 1 through 8 (of 8 total)

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