PROBLEMA CON CREDITOS CONTENT AI

Hello,

Thank you for reaching out to us, and we apologize for the inconvenience you are experiencing with your Content AI credits.

It seems like you’ve already tried some troubleshooting steps. If you haven’t already, please make sure you are logged in to the correct account that you used to purchase the Content AI credits. Then, head over to your Rank Math account area and ensure that your account has Content AI credits left. You can do this by visiting this URL: Rank Math Account Area.

If the credit count is correct but not showing on your website, please disconnect and reconnect your Rank Math account by following the steps in this screenshot:

After doing so, please head over to your WordPress admin area → Rank Math → Dashboard → Help, disconnect and reconnect your Rank Math account. Then, go to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and display the correct count.

If you’re still facing issues after trying these steps, please let us know, and we’ll be happy to assist you further.

We appreciate your patience and understanding.

Sources:
How to Restore Missing Content AI Credits » Rank Math
Content AI Credits and Plans: Everything You Need to Know » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Can you please confirm if you’ve already followed the steps from this guideline? https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

If so, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and share a screenshot with us so that we can check the issue further for you.

Looking forward to helping you.

Thank you.

Hello,

Thank you for your patience.

We’ve checked your other ticket, and it seems that this issue is already resolved.

If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

Looking forward to helping you.