problem with the editor - Support

Resolved Wilco
3 years, 6 months ago

Rank Math free

Hallo, After updating to the latest version, I have a problem with the Gutenberg editor. there is such a sign from linking. He is gone when I go back to the previous version.

Best Regards
WL
l**********@g********

Viewing 5 replies - 1 through 5 (of 5 total)

Jaideep Asrani
3 years, 6 months ago

Hello,

Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

We have already identified this issue and our devs are working on fixing it. We will inform you as soon as we release an update with a fix for this issue.

We really appreciate your patience in the meantime.

Thank You.

Jaideep Asrani
3 years, 6 months ago

Hello,

We just released a quick Beta update just for this specific issue, you can try to see if that helps.

Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates

If you are unable to see an update, please clear Rank Math’s transients from: WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients

Screenshot for reference: https://i.rankmath.com/Pbu5J6

Please clear the caches, server, and WordPress after updating.

You can disable the Beta updates once you update to the latest version and if the issue is fixed.

Hope this helps. Let us know if you need any further assistance.

Wilco
3 years, 6 months ago

Rank Math free

Problem solved. Thank you very much for help!
Best Regards

Ankit
3 years, 6 months ago

Rank Math business

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Rank Math
3 years, 6 months ago

Hello,

Thank you for your patience.

We released a quick Beta update you can try to see if that helps.

Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates

$beta update$

If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients

Please clear the caches, server, and WordPress after updating.

You can disable the Beta updates once you update to the latest version and if the issue is fixed.

We are here to assist. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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