Problem with search console - Support

Resolved Alvise Cervellati
3 years, 2 months ago

Rank Math pro
Content AI Starter

Hi to all,
i’m Alvise from italy. I have connected my search console with rank math but i see this error in the dashboard of wordpress

Warning: Creating default object from empty value in /home/customer/www/angolodiwindows.com/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/class-summary.php on line 75

and i can’t see anything (see the screen)

Viewing 9 replies - 1 through 9 (of 9 total)

Alvise Cervellati
3 years, 2 months ago

Rank Math pro
Content AI Starter

https://ibb.co/FxS119R

link immagine

Uzair
3 years, 2 months ago

Hello,

Thanks for contacting us and we regret any inconvenience that might have caused due to that!

Can you please check if you are on the latest version of Rank Math?

You can enable the Advanced mode of Rank Math from your WordPress admin area > Rank Math.

Next, head over to your WordPress admin area > Rank Math > Status & Tools > Database Tools. Here, click on the Re-create Tables button under the Recreate Missing Database Tables section. https://d.pr/free/i/e9aLfX

Please let us know how that goes.

Thanks!

Alvise Cervellati
3 years, 2 months ago

Rank Math pro
Content AI Starter

ok, done

i have the latest version of Rank Math

i’ve tried to re-create the tables but seems all the same, i can’t see the statistics

Reinelle
3 years, 2 months ago

Hello,

Thank you for the follow-up.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Thank you, and we really look forward to helping you.

Alvise Cervellati
3 years, 2 months ago

Rank Math pro
Content AI Starter

ok

i see this messagge now

Rank Math is importing latest data from connected Google Services, 49 minutes 46 seconds remaining

maybe there is a big amount of data?

Anas
3 years, 2 months ago

Rank Math business

Hello,

Yes, the time depends on the amount of data to be imported.

You can refresh the page to see the progress.

I hope this helps. Looking forward to helping you.

Alvise Cervellati
3 years, 2 months ago

Rank Math pro
Content AI Starter

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Alvise Cervellati
3 years, 2 months ago

Rank Math pro
Content AI Starter

i see this messagge

Rank Math is importing latest data from connected Google Services, Now! remaining

but i can’t see anything. I have attached the temporary login

Reinelle
3 years, 2 months ago

Hello,

Thank you for following up, and sorry for the delay.

I’ve checked your site, and it seems that the error is no longer showing, and your Google data are already updated. Please see the screenshot attached in the designated Sensitive Data section.

Could you please clear your website and browser’s cache to see the changes? You can also try a different browser to check.

I hope that helps. Thank you, and looking forward to your update.

RankBot
3 years, 1 month ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘Problem with search console’ is closed to new replies.