problem with rank match, I think

#286915
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    In this case, we will continue troubleshooting the issue on this ticket.

    From the screenshot you have shared, it seems that there’s no property showing. Could you please confirm?

    If so, please ensure that you’re not using GA4 on your site. Here’s a link for more information:
    https://rankmath.com/kb/using-ga4/

    I hope that helps.

    Thank you.

    OK how do I show a property??

    sorry but what is GA4? I’m a new user for WP.

    Anas
    Rank Math business

    Hello,

    Google creates a GA4 Analytics property by default, but currently, Rank Math does not support that as GA4 is relatively still a new product & there could be data discrepancies if we were to integrate them into Rank Math as their API is not yet fully ready for 3rd party integration.

    If you have created a GA4 Analytics property, please follow this guide to create a Universal Analytics property:
    https://rankmath.com/kb/using-ga4/

    Then, go to Rank Math > General settings > Analytics > Reconnect and grant all the permissions:
    reconnect

    Then configure the settings by selecting the property from the dropdown.

    I hope this helps. Looking forward to helping you.

    Yeah I have no idea what to do, can I pay someone from Rank Match to fix this for me?

    Hello,

    Unfortunately, we don’t offer SEO services right now.

    Here’s a video tutorial you can follow to connect your website to your Google account:
    https://youtu.be/j8M7pVZdGBg

    I hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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