Hello,
Thank you for reaching out to us regarding the issue with your Content AI subscription. We apologize for any inconvenience this has caused.
It seems there might be a discrepancy with the activation of your Content AI Starter subscription. To resolve this, please provide us with the necessary details such as the transaction ID or any confirmation email related to your subscription purchase. This information will help us investigate and rectify the issue promptly.
If you don’t have this information readily available, please assign this ticket to a human agent by using the available buttons so that we can assist you further.
Thank you for your understanding, and we look forward to resolving this matter for you.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
Assigned me to a human agent
Hello,
Thank you for contacting Rank Math support.
The order reference you shared is for another account (we’ve shared the email with you in the sensitive data section). Please disconnect your website from this account and connect it with the correct account to use Rank Math PRO features.
Alternatively, we can merge both accounts for you so that you only have one account to avoid confusion. If you’d like the accounts to be merged, please let us know which of the emails you’d like to use as your main (login) email.
Thank you for your patience and cooperation. We are looking forward to hearing back from you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
