Problem with highlighted image .webp

#188691
  • Resolved Melhor Maquininha

    3 years ago

    Rank Math free

    posts with images highlighted in .webp format do not show the preview when sharing the link. shows only the fallback image defined in the rank math settings. the example link with posts with .webp images and does not show when sharing. already cleared cache and nothing, removed the fallback image and nothing has changed with the internal images of the posts

    https://melhormaquininha.net/pagseguro-melhor-maquina-de-cartao/

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  • Anas

    3 years ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry any inconvenience caused.

    I’ve checked the URL you have provided, and it seems that the image is not getting added to your og:image (open graph) because of its file type (.webp). Please make sure that the images you are using are only jpeg, gif, or png as per Opengraph Standards.

    Please also ensure that your images are using the recommended image size. Recommended image size is 1200 x 630 pixels.

    I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    RankBot

    2 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Problem with highlighted image .webp’ is closed to new replies.