Problem with connecting google Services

#693103
Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We’re sorry to hear that you’re experiencing issues with connecting Google services, specifically with the red button in the Search Console. We understand the frustration this may cause and we appreciate your patience.

    Based on the information you’ve provided, it seems like you’ve already followed the steps outlined in our support documentation. Since the issue persists, we recommend that you reconnect Rank Math with your Google account.

    To do this, please head over to Rank Math SEO → General Settings → Analytics, and click on the Reconnect button at the top. On the next screen, allow all permissions. Then, in the Analytics settings of Rank Math, select all the values in the drop-down list to configure Analytics properties and click on Save Changes.

    If the issue persists even after you reconnect your Google account or you see a red signal again when you validate your connection again, we would suggest you open a support ticket here and share the error log with us.

    We hope this helps resolve the issue. If you have any further questions or need assistance, please feel free to reach out to our support team directly from here, and we’re always here to help.

    Regards,

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    How to Fix Problems While Connecting Account Using Rank Math » Rank Math
    How to Get Rid of “No Connected Websites Found” Message » Rank Math

    Hello,

    Thank you for contacting us and we apologize for any trouble you may have experienced with Rank Math.

    To fix the issue, please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/

    Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:

    1. First of all, check to make sure that you have a verified Google Search Console and Google Analytics properties, if not follow the attached link to create one. If you already have verified properties and you’re still unable to connect them – then follow these steps
    2. Go to your Google account settings and click on Security.
    3. Scroll down to the section called Third-party apps with account access and click on Manage third-party access.
    4. Find Rank Math in the list of apps and click on it.
    5. Click on Remove access and confirm your action.
    6. Go back to your WordPress dashboard and navigate to Rank Math > General Settings > Analytics.
    7. Click on Deauthorize Account and then click on Authorize again.
    8. Follow the instructions to sign in with your Google account and allow Rank Math to access your data.

    You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    We hope this resolves the issue for you. If you still face any problems or have any questions, please let us know. We’re always here to help.

    Thank you for choosing Rank Math!

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Problem with connecting google Services’ is closed to new replies.