problem with categories in the Snippet editor

Hi,

Thanks for getting in touch with us.

Please check your base settings at WP > Settings > Permalinks.

You should have a slash as prefix in each field.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Hello,

Thanks for getting back to us.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We are so sorry about that.

We have been able to replicate the issue and we will release an update with a fix very soon. It should only be the preview though – the actual URL is fine.

We would really appreciate your patience in this matter.

Thank you.