Problem to display Table of Contents (from Elementor) after update Rank Math

#401770
  • Resolved GALERNA ESTUDIO

    1 year, 11 months ago

    Rank Math pro
    Content AI Starter

    Hello.

    Contact because I had a problem updating the plugins on my page galernaestudio.com

    The fact is that after this action, the table of contents (TOC) stopped being displayed in the blog articles, but only if you were not logged in to the panel. If you were logged in, the TOC was displayed.

    The website is made entirely with Elementor PRO and the Table of Contents module is used in the blog post template, no other plugin is used for it.

    I don’t know if this error could be related to the update of the Rank Math PRO plugin that I have installed, but I would like to know if you have had a similar incident and what could be the cause.

    The problem was solved when the cache of Varnish and Nitropack, both plugins that I have installed, were emptied.

    Can you give me any details as to whether this issue with TOC in blog articles is due to a bug in Rank Math after the update?

    I remain attentive, a greeting and thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    1 year, 11 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We have not received a similar concern with the latest update of Rank Math. It is also possible that this is a caching issue since it worked upon clearing your cache.

    In this case, I would suggest getting in touch with the Elementor development team to find the root cause of the issue and let us know if Rank Math is causing it.

    I hope that helps.

    Thank you.

    GALERNA ESTUDIO

    1 year, 11 months ago

    Rank Math pro
    Content AI Starter

    Hi Reinelle.

    Thank for your fast response.

    If you don’t have or know any similar issues, probably it does not related witht the problem, so I will contact with Elementor forum.

    Regards.

    Reinelle

    1 year, 11 months ago

    Hello,

    Glad that helped.

    If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

    Looking forward to helping you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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