Problem primary term link not work

#149832
  • Resolved Log Gestion
    Rank Math free

    Hello,

    I have a problem with the primary terms for the products.
    Let me explain: I have products that go into several categories. I have addressed a primary category. But the category that I have addressed “primary” does not appear in the breadcrumbs link of my product page.

    I would therefore like the primary category selected to be displayed on the product page.

    Please look the video ! I really haven’t found a solution to this problem….

    Thank you in advance for your help!

    Florent

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve checked your site, and it seems that the breadcrumbs on your site are not generated by Rank Math. This might be from your theme or other plugins. You can follow the steps in this link to determine that.

    If you have found the one who’s generating the breadcrumbs, you can contact the plugin or theme developer to help you show the primary category of the product in your Breadcrumbs.

    If you wanted to use Rank Math’s Breadcrumbs, head over to Rank Math > General Settings > Breadcrumbs.
    https://rankmath.com/kb/general-settings/#bread-crumbs

    I hope that helps. Thank you, and looking forward to your update.

    Hello not really I can’t find a solution

    Hello,

    The breadcrumbs appearing on your product pages are not from Rank math. I’ve already disabled Rank math breadcrumbs and you will notice they are still generated. I checked further and they seem to be WooCommerce breadcrumbs. Please see the screenshot in the designated Sensitive Data section.

    If you wanted to use Rank Math, you can check this article, specifically under the sub-topic Remove the breadcrumbs:
    https://docs.woocommerce.com/document/customise-the-woocommerce-breadcrumb/

    You can also get in touch with WooCommerce support to assist you in this.

    I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.

    who is to make this compatible? I have to ask my Blocksy team theme to make Rankmath compatible?

    Anas
    Rank Math business

    Hello,

    Blocksy is compatible with Rank Math SEO
    https://rankmath.com/compatibility/blocksy/

    As the issue is arising from WooCommerce, you need to get in touch with them to get this resolved.

    I hope this helps. Thank you, and please don’t hesitate to contact us if you need further assistance.

    Ok thanks for you help… he have not other solution ?
    How to contact wocommerce Team ?

    Thanks

    Florent

    Hi,

    You can ask for help in the WooCommerce Support Forum , reach out via the WooCommerce Community Slack, or post in the WooCommerce Community group on Facebook.

    Hope this helps you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Problem primary term link not work’ is closed to new replies.