problem in payment

#320618
  • Resolved Ranjit

    3 years ago

    Rank Math free

    Trying to make payment for content AI 150 credits, but my payment is not goes through as my credit card is declined for this transaction, please assist

Viewing 7 replies - 16 through 22 (of 22 total)
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  • Pratik

    3 years ago

    Hello,

    Can you please add your site’s FTP access in the Sensitive Data Section?

    Looking forward to helping you.

    Ranjit

    3 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Pratik

    3 years ago

    Hello,

    Rank Math plugin stores this account connection data in the options table in rank_math_connect_data key. This option does not exist on your site ( I checked it by installing the phpMyAdmin plugin ), but still, when I add a code to get this option it returns the data. It looks like Database cache is enabled on your site. Can you please check and clear all the caches?

    I hope that helps.

    Ranjit

    3 years ago

    Rank Math free

    Yes, now it is working

    Jeremy

    3 years ago

    Hello,

    I am happy it helped you fix the issue. Do you have any other questions or do you want us to mark this as solved?

    Thank you.

    Ranjit

    3 years ago

    Rank Math free

    No Thanks, Issue is resolved now

    Reinelle

    3 years ago

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 7 replies - 16 through 22 (of 22 total)
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