Hello,
We’re sorry to hear that you’re experiencing issues with the Search Console results for your site in Rank Math. It’s important to ensure that the permissions have been granted correctly and that the connection between Rank Math and Google Search Console is established.
To troubleshoot this, please ensure that you have followed the steps to connect your site to Search Console as outlined in our knowledgebase article: Search Console in Rank Math.
If you’ve already followed these steps and are still encountering issues, please click on the “Assign to agent” button below, and one of our support team members will assist you further with this matter.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Best regards,
Sources:
Analyzing Your Site’s SEO with Rank Math’s SEO Analysis Tool
How to Verify Your Website on Google » Rank Math
How to Setup Rank Math SEO Plugin Properly
Making the Most of the Analytics in Rank Math
How to Use Rank Math on a Staging Site » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please make sure that you’ve connected the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
After that, please follow this guide to remove Rank Math App from your Google account and reconnect it with all the required permissions, and see if that resolves the issue: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
thank you for your attention. I can see the data in the analytics section, but the section has a red circle next to the analytics. I have tried Reconnect many times as per the instructions, but the website data is not visible in the search console, as you see in the picture.
Thank you in advance
Best regards
Hello,
Before further troubleshooting, please ensure that you have verified your email/account as the owner of the property. Go to your Google Search Console > Settings > Users and permissions:
If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
problem is fixed, thanks for your time and attention.
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
