Hello,
Thank you for contacting support.
That order reference is from the renewal of last year. The renewal for 2024 didn’t go through so you lost access to the PRO features.
If you want to restore access to the PRO features you need to sign up from here: https://rankmath.com/pricing
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
