the package was bought on (in the sensitive data section)
Hello,
Thank you so much for getting in touch.
We can merge the accounts or move the subscription but we need a request from that account either on this forum or by initiating a mail to s******@r***********
Once we receive the request from your husband’s account, we will promptly move the subscription.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi there, he has sent an email and we are wondering if you received it yet?
Hello,
We appreciate the input. We have forwarded the request and it will be processed very soon.
We will notify you when the transfer is done.
Thank you.
Hello,
We have replied to your email.
Did you get a chance to read it?
We have also added the content in the Sensitive data section to this ticket to assist you further.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
