Pro version

#517566
Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    1 year, 2 months ago

    Hello

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    It seems that you have purchased the PRO subscription using a different email address. Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    You may share the receipt in the Sensitive data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section.

    We really look forward to helping you.

    Sanja Nikolovska

    1 year, 2 months ago

    Rank Math free

    [moved to sensitive data section]

    Reinelle

    1 year, 2 months ago

    Hello,

    We have found the subscription you have shared. You can use that email to log in and use your Rank Math PRO account.

    Alternatively, we can merge both of your accounts so you can consolidate all of them into a single account. Please confirm which is your preferred email address in the sensitive data section and we will do the needful.

    Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Pro version’ is closed to new replies.