PRIVACY VULNERABILITY

#395533
  • Resolved Daje Today

    1 year, 11 months ago

    Rank Math free

    Hello there,
    before to write this in pubblic forum i thought it was better to ask directly to you customer service to try to solve it fast…
    I use UserWP plugin to manage users of my wordpress site and Rank Math for sitemap, seo and search engine indexing…
    I’ve just realized, simply googling “mywebsite.com” that my users profile page is indexed on Google with public username and i suppose it’s a very serious bug and privacy violation if someone see it.
    I’m launching my website now and i have only 1 user, for luck my friend, who let me notice this… but it’s very serious bug..
    Can you please advice me on how to fix it as soon as possible?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jaideep Asrani

    1 year, 11 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please navigate to WP Dashboard > Rank Math > Titles & Meta > Authors and set the Author Archives Robots Meta as Noindex. If it is already set as Noindex, please make check the Titles & Meta settings to check if the UserWP plugin is creating a post type for user profiles and set its robots meta as Noindex.

    If you are not able to figure this out, please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Daje Today

    1 year, 11 months ago

    Rank Math free

    Thanks Jaideep
    Modified all fields
    Now i have to wait next subs and check in the next days if i will find them on google search.

    Not Rank Math fault of course, probably WP-users plugin neither, maybe wordpress didn’t tought about hiding this?

    I let you know in a few days if everything works
    Regards
    Dan

    Prabhat

    1 year, 11 months ago

    Rank Math agency

    Hello,

    Sure, and in the meantime, if there’s anything else that we can assist you with, please let us know.

    Thank you.

    RankBot

    1 year, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘PRIVACY VULNERABILITY’ is closed to new replies.