Primary Category Selection with Gutenberg

  • Resolved FTF

    Hey Rank Math team,

    I searched the support tickets and saw multiple people ask this question but I still can’t figure out how to set the primary category for a post in the Gutenberg editor.

    Here’s a screenshot: https://share.getcloudapp.com/E0ubW6yN

    • This topic was modified 4 months ago by FTF.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi,

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let me know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hey Todd,

    Thanks for getting back to me.

    I installed the Health Check plugin and didn’t see any major errors.

    Then I put the site into Troubleshooting mode with the default 2020 WP theme + Rank Math.

    Unfortunately, I still don’t see the option to set the “Primary Category” on the post editor page.

    We might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for the reply.

    It looks like the primary taxonomy had not been selected on your posts settings via Rank Math > Titles & Meta > Posts. I’ve gone ahead and selected categories as the primary taxonomy as shown below:

    RM options

    The “Select primary term” option should now be available any time you have more than a single category selected.

    Primary Term

    I hope this helps 🙂

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Primary Category Selection with Gutenberg’ is closed to new replies.