Hello,
I apologize for the inconvenience you are facing with the support service. In Rank Math, the Business plan offers better support services compared to the PRO plan. The Business plan is designed for freelancers, businesses, and agency owners who provide SEO services to their clients. With the Business plan, you get 24/7 priority support, ensuring that your queries are answered promptly by the dedicated support team.
Since you mentioned that you do not have knowledge about code or development and need expert support for editing related to sitemap, URLs, and indexing, the Business plan would be more suitable for your needs. The dedicated support team will assist you with any queries or issues you encounter while managing your website.
If you are currently using a shared account from the agency plan and finding it challenging to contact support when needed, upgrading to the Business plan will provide you with priority support and ensure that your concerns are addressed promptly by the support team.
If you have any further questions or need assistance, please feel free to ask.
Thank you for reaching out with your concerns.
Sources:
Choosing Between Rank Math PRO, Business and Agency Plan » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
