PriceValidUntil, GTIN, Reviews

#2395
  • Resolved Paul
    Rank Math free

    I think the problem is with server permissions.

    https://www.admflooringdesign.com/sitemap_index.xml

    I created that file through FTP and it worked.

    I will add FTP access to the Sensitive Data field after I receive a response for this message.

    • This topic was modified 5 years ago by Paul.
    • This topic was modified 5 years ago by Paul.
Viewing 15 replies - 1 through 15 (of 17 total)
  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    The Rank Math plugin will automatically pick this data from Woo Commerce, you can go ahead and add the PriceValidUntil details from the Woo Commerce product settings page as shown here: https://snag.gy/wDA5Tt.jpg.
    For GTIN, I would recommend that you install the following plugin to help in entering this data: https://wordpress.org/plugins/product-gtin-ean-upc-isbn-for-woocommerce/
    Reviews on the other hand will be automatically populated when you product receives some reviews.

    I hope this info helps. Thank you.

    ​​​​​​

    Paul
    Rank Math free

    Hello,

    I have another concern, the site-map is not displaying and shows the following error.

    This page contains the following errors:
    error on line 2 at column 6: XML declaration allowed only at the start of the document
    Below is a rendering of the page up to the first error.

    I really appreciate your help.

    Paul
    Rank Math free

    I’d like to privately share a link with you so you can confirm that the plugin is working as intended. Please advise.

    Michael Davis
    Rank Math pro

    Hi Paul,

    Please edit the sensitive data section and add the screenshot and links so that I can take a look at this privately.

    I am looking forward to helping you.

    Paul
    Rank Math free

    Hi Michael,

    I did as you requested. Please let me know if you need anything else from me.

    Paul

    Paul
    Rank Math free

    I noticed in google console showing that product availability is incorrect

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for the follow up.

    Something is definitely not right, please share some temporary wp-admin and FTP access on the sensitive data section so that I can check this issue for you.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Paul
    Rank Math free

    Hi,

    I have added the information you requested to the sensitive data section.

    Michael Davis
    Rank Math pro

    Hi Paul,

    Thanks for the access.

    Could you please check whether there could be sitemap_index.xml file in the root of your site directory and it exists delete it?
    I cannot also spot any GTIN errors on the structured data testing tool.

    I hope to hear back soon.

    Paul
    Rank Math free

    Please use the link provided to access files and see for yourself.

    Paul
    Rank Math free

    I have a feeling it is going to be my functions.php file its quite large

    Paul
    Rank Math free

    What have you found? Why is GTIN Missing? And its weird because it does not show error for GTIN even though it is missing.

    Paul
    Rank Math free

    Is this going to remain unresolved?

    Paul
    Rank Math free

    I think its a permission issue, your plugin cannot create the file

    Michael Davis
    Rank Math pro

    Hi Paul,

    Thanks for the continued patience.

    I have been investigating the sitemap issues and I believe that it is related to some white spaces on your theme files. Unfortunately I have not been able to edit any of your files with the WP file Manager plugin that you recommended earlier or the theme editor, it returns a write error.
    If possible please share some FTP details instead so that I can also test some custom code to add the GTIN details from your custom field that is assigned to your products.

    I am looking forward to helping you.

    Thanks.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 17 total)

The ticket ‘PriceValidUntil, GTIN, Reviews’ is closed to new replies.