Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I tested your given URL with the help of Facebook Sharing Debugger tool and it displays correct featured image for this post. Kindly take a look at this screenshot:
However, if you still face this issue on your end then please ensure image resolution is as close as 1200 x 630 pixels.
Also, please delete your browser and website cache then test the affected URL again.
Let us know how that goes. Looking forward to helping you.
Thank you
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Thanks for that but why is it showing the same in Google Chrome Incognito and MS Edge even when I try them?
Did you do a fresh scrape?
I have submitted 4 more URL’s to see if you get the same result to confirm as I did some updating on that previous URL you confirmed as working to see what happens.
I just tested the new 4 urls and 2 out of the 4 did not work and this is on Edge with a different Facebook account.
thanks
It is not as simple as the image size not being the correct size, that is only a recommended size and for 10 years we have uploaded images of all sizes with no issues.
To give you context this is not a sizing issue, as it only started today, you will note 3 of those you successfully tested have an image 1200 x 520 in size and the one that failed for you was the one that tested successfully for me then didn’t the second time around.
I suspect the answer lies more with Facebook having a bug than one of them not having a 1200 x 630 image size.
https://developers.facebook.com/community/threads/992231648344128/
https://developers.facebook.com/community/threads/251719627143102/
Hello,
Checking all your affected URLs here, the Opengraph tags are correctly applied if you inspect them in the view-source page of each URL.
If everything is fine on the front end but it is having issues with the Facebook social previews, then the issue might be indeed coming from them but I am not going to assume right away as I can’t find an official feedback from Facebook/Meta about this certain issue.
Please try to wait for at least days or a week and check your URLs again if the image is properly displayed on the preview.
If the issue persists, you may try adjusting the image size as instructed by my colleague as Facebook tend to sometimes ignore the images in the og:image if the image doesn’t meet the standard size. After doing so, clear the cache and check again.
Looking forward to hearing an update from you again.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
