“Preview desktop” and “Preview mobile” = no automatic

#194990
  • Resolved Frank

    2 years, 11 months ago

    Rank Math free

    Hello.
    I have a bug in the RankMath plugin.

    “Preview desktop” or “Preview mobile” problem:
    No automatic update of the TITLE – and therefore no correct information in the sidebar for “SEO” (xx / 100) …

    Current: Title is entered. Texts too. Site save. I work with the SiteOrigin Pagebuilder. It has been going well for a while – not now.

    My current solution is: Click on the blue snippet button and then change something in the title (1 letter is enough) – it is visible again …

    this is the case with all my domains. there are different themes – but always Siteorigin PageBuilder

    Greeting
    Frank

Viewing 4 replies - 1 through 4 (of 4 total)
  • Ankit

    2 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    I cannot replicate it on my end, I can change the text of the title, and it’s reflecting on the Rank Math snippet. Please watch the video inside the sensitive area section.

    Looking forward to helping you. Thank you.

    Frank

    2 years, 11 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Frank

    2 years, 11 months ago

    Rank Math free

    Thanks Ankit.
    Thats not the problem and the solution.

    Please see the link in the sensitive data field.

    Thanks
    Frank

    Ankit

    2 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for your reply.

    I cannot replicate it on my end. Please watch the video I have shared inside the sensitive area section. I have performed two tests, One with the classic editor other with the Gutenberg editor. There has to be a plugin conflict with your setup.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘“Preview desktop” and “Preview mobile” = no automatic’ is closed to new replies.