Hello,
Thank you for contacting Rank Math.
The pricing shown on our website is excluding VAT/Taxes, the price at the checkout is including the VAT/Taxes, it is charged by your government, and not by us or FastSpring (which is our payment processor). You can check their page on the taxes and VAT/GST here: https://fastspring.com/docs/about-vat-and-sales-tax/
If you have a VAT exclusion, then you can use the following form to request the VAT refund from FastSpring: https://fastspring.com/consumer-support-form/tax-vat-gst/
I hope this helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
