Hello,
Thank you for reaching out to us regarding the payment issue you are experiencing with your prepaid Visa card while trying to purchase a subscription for Content AI.
When using a prepaid card for payment, please ensure that it meets the following criteria:
- Supports payments in USD $
- Supports subscription-based payments
- Is not being used for international payments
- Your IP is not a Proxy, VPN, or hosting service
If your prepaid Visa card meets all the above requirements and you are still facing issues, we recommend contacting your bank to understand why the payment is being declined. You can request them to approve the transaction from their end.
If the problem persists, you can also try using a regular credit card for the payment.
For further assistance or if you encounter any other issues, please feel free to let us know. We are here to help you.
Thank you for your understanding and patience.
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
