posts

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

This could indicate that there is a conflict between Rank Math and one of your installed plugins. Could you please check if this is the case by performing the following steps:
https://rankmath.com/kb/check-plugin-conflicts/

Looking forward to helping you. Thank you.

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Hello,

Thanks you for the reply.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Thank you for contacting Rank Math today.

It looks like you shared the credentials on a public reply which might be putting your site at risk. It is recommended to add credentials to the sensitive data section.

There is conflict between Rank Math and the Gutenberg plugin that our developers are currently checking. Is there any reason why you prefer to use the development version of Gutenberg?

For the second issue, you have manually added a title and description to the global SEO settings which are being applied to all posts as shown below:

Please delete the text on these fields and instead use some variable such as %title% for the title and %excerpt% for the meta description.

Looking forward to helping you. Thank you.

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Hi,

It works great with teh Block Editor.

However, we are working on a fix for the standalone Gutenberg plugin as well.

I appreciate your patience in this matter.

Hi JC,

Thanks for the question.

The block editor/ gutenberg is already pre-packaged since WordPress v5.x.x. You do not need an extra plugin since it is part of the WordPress core.

I hope this info helps. Thank you.

Hi JC,

When WordPress released Gutenberg as a beta, they released the standalone Gutenberg plugin. It was supposed to be used on blogs running WP 4.9 and lower. WP 5.0 came with the Block Editor built-in so the standalone plugin was not needed.

However, the Gutenberg plugin is still maintained and has some experimental features for users who like that sort of thing. The majority of the users don’t need the standalone plugin.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Hello,

Thank you for contacting Rank Math today.

The available login details don’t seem to be working.

However,could you please check when the Google cache was updated for that page?
1. https://i.rankmath.com/9q6X0H
2. https://i.rankmath.com/R8N0Uh

If the cache date is from before adding the new meta description, then you just have to wait for Google to re-crawl and re-index the page with the new info. If the date is after you made the changes, the next step is to check if your title/description is properly set up in the page source:
3. https://i.rankmath.com/HwXR1o

If it matches your settings, there is nothing else you can do as Google shows the title/description tag according to the search intent.

The best you can do is optimize your meta tags to try and match the intent of the search/keyword.

You can read more about it here
https://support.google.com/webmasters/answer/35624?hl=en

This section sheds light on that:

“Why the search result title might differ from the page’s

Looking forward to helping you. Thank you.

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Hello,

Thanks for the reply.

I am afraid that the credentials do not work anymore. Could you please generate some new access credentials so that we can check this issue further?

We are looking forward to helping you. Thank you.