post_tag-sitemap.xml not included in sitemap_index.xml

#97942
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
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    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    It seems you sitemap is being cached by your server. They seems to have Varnish caching enabled which is still caching your sitemap even after excluding your caching plugin from caching your sitemap on your site.
    img

    You can confirm the sitemap is not being automatically generated by disabling the sitemap module in Rank math dashboard and you will note the sitemap is still loading fine which should not be the case with the module enabled. Please get in touch with your host to exclude your sitemap URLs from being cached

    Looking forward to helping you. Thank you.

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    Hi!

    Thank you for your answer!
    I’ll check if I’m able to flush the varnish cache somehow.

    Cheers

    Update:
    After flushing the varnish cache for the whole site, the sitemap looks like expected!
    Thank you for your support!

    Hello,

    We are super happy that this resolved your issue.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘post_tag-sitemap.xml not included in sitemap_index.xml’ is closed to new replies.