Post grid not applied, feature image not shown to public and no music in webstor

#545280
Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Would you please share the affected URLs so that we can debug on the issue.

    Looking forward to helping you.

    Hello,

    I can see that the featured image is showing fine on my end. For other issues, I’d like to suggest you to the relevant theme or plugin support to learn why they are not working properly, since we do not control those.

    Please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    I have made site by applying code by watching video. So i thibk its intact. how i can change layout? can i use elementor plugin?

    Hello,

    The layout of the page is handled by your theme and if your theme works well with Elementor, then you can use Elementor as well.

    If you need further clarification about that, I would suggest contacting your theme and the other involved plugins.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Thank you.

    If I use another theme and elementor . Will my whole text in the website remain there?. If yes, I will try that plugin for layout

    If I use another theme or that plug-in. Will my whole text in the website remain there?. If yes, I will try that

    Hello,

    Normally, after changing the theme the layout changes. If the theme is using any page builder it will add reductant code in page.

    I would suggest, test it out in the staging environment and when everything is fine, you can push it live. Please contact your hosting on how to create staging environment of the website.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Post grid not applied, feature image not shown to public and no music in webstor’ is closed to new replies.