plugin updates for Rank Math Pro

#210445
  • Why are the RankMath Pro plugin updates populating or showing up on several of my sites?

    justinbosland.com
    northjerseylandscaping.com
    netsuperior.com

    Can I force the updates by reinstalling the zip file and if I do that will all of my settings remain in tack?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    Uninstalling the plugin would not delete any of the settings, but that is not required to trigger the updates.

    Could you confirm if you have Rank Math PRO installed on your websites? If yes, then please confirm if you have an active Rank Math PRO subscription?

    If yes, then please share the email ID used during the purchase of Rank Math PRO.

    Looking forward to hearing back from you.

    Thank you.

    I have both Rank Math and Rank Math Pro installed on several sites that are not getting the updates. The sites are listed below

    www.justinbosland.com
    www.netsuperior.com
    www.northjerseylandcare.com

    I have an active Rank math Subscription under email: brucebosland@gmail.com

    Let me know how I get this resolved so that I can get the updates showing up in my WP plugin section now and as new updates come out.

    As of now Rank math is showing version 1.0.65 and Rank math Pro is on version 2.0.3

    Hello,

    Thanks for your reply.

    We checked our servers and we were unable to find the PRO subscription on brucebosland@gmail.com, however, we did found a Rank Math Business subscription on brucebosland@netsuperior.com.

    Please head over to the WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math Business account (brucebosland@netsuperior.com) to fix the issue and trigger the auto-updates.
    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    Please let us know how that goes.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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