Hello,
I’m sorry to hear about the issue you’re facing with Rank Math on your blog. The behavior you’re describing is not typical for Rank Math, whether it’s the free or PRO version. It seems like there might be a conflict or an issue with the plugin installation.
To address this, I recommend ensuring that both the free and PRO versions of Rank Math are installed and activated at the same time. This is necessary for the PRO version to work properly, as it is built on top of the free version to keep the plugins robust and lightweight.
If you’ve recently upgraded to Rank Math PRO, please make sure that both versions are installed and activated as per the installation instructions provided in our knowledge base article: Should I Delete the Free Version After Installing Rank Math PRO?
If you’ve followed the installation steps and are still experiencing issues, please feel free to reach out to our support team for further assistance. We’re here to help resolve any issues you may be encountering.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Sources:
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
Hello,
Apologies for the inconvenience.
It seems that you’re referring to the Analytics stats bar shown above on your posts/pages.
The Analytics Stats bar only appears to logged-in users on your WordPress dashboard.
However, to hide it temporarily or remove it permanently, you can follow the steps in this link:
https://rankmath.com/kb/analytics-stats-bar/#hide-stats-bar
Hope that helps.
Thank you for your reply. I viewed the site as a guest and noticed it didn’t display anymore.
Thanks for your help.
Hello,
We are super happy that we could address your concern.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
