Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello,
I wanted to add that you can check if you have enabled the SEO Meta box for the type of post/page/CPT you are editing. Those settings are available at WordPress Dashboard > Rank Math > Titles & Meta > *your post/page/cpt*
Also, click on the 3 dot icon and see if you can locate Rank Math:
If this doesn’t help, please follow the troubleshooting guide that we gave you above.
Thank you.
Thank you for your answer.
I figured out it has occurred only when I use DIVI woocommerce shop module. Yoast SEO also doesn’t work in the same condition. I reported the issue to Enlegant theme.
Hello,
Thank you for the follow-up and I am glad you found the issue’s source. Let us know how it goes and the answer they give to you.
Looking forward to help you.
Hello,
It turns out that this is not due to a conflict between DIVI and Rank Math. It is sure that it causes due to the problem of woocommerce products shortcut. You could not see Rank Math even Yoast on the page that you use a shortcut of woocommerce with paginate true option. Unfortunately, I am a free user of woocommerce, I can’t open a ticket for the issue and then I will go to have the problem.
Thank you.
[products limit=”20″ columns=”4″ paginate=”true” orderby=”date” category=”gifts-for-everyone”]
Hello,
Thank you for contacting Rank Math today.
This is very useful information and we will try to get in touch with the guys from WC and bring this to their attention.
Looking forward to helping you. Thank you.
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