Plugin Error

#742749
  • Resolved Aidan
    Rank Math free

    Hi there, Im having an issue with the rankmath plugin.
    On the page editor screen when creating a post, the rank math icons are compressed at the top and the keyword box is glitching. Keeps expanding and creating a scrolling bar at the bottom of the box, this keeps looping.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I’m sorry to hear that you’re facing issues with the Rank Math plugin while creating a post. It seems like the Rank Math icons are compressed at the top, and the keyword box is glitching by expanding and creating a scrolling bar at the bottom of the box.

    To address this issue, we recommend checking for any conflicts with other plugins that might be causing this behavior. You can follow these steps to identify and resolve plugin conflicts:

    1. Navigate to the Troubleshooting Mode in the top bar of your WordPress dashboard.
    2. Disable all plugins except Rank Math.
    3. Check if the issue persists. If it doesn’t, start enabling plugins one by one to identify the conflicting plugin.
    4. Once you find the conflicting plugin, you can either reach out to the plugin developer for a resolution or let us know the plugin name, and we will try to assist you further.

    If the issue persists even with only Rank Math active, please let us know directly at our support forum here so that we can provide you with further assistance.

    Thank you for bringing this to our attention, and we’ll do our best to help you resolve this issue promptly.

    Sources:
    Does Installing Rank Math Slow Down My Website? » Rank Math
    Understanding Rank Math’s Meta Box Appearing in Single Posts & Pages
    Confirming a Theme/Plugin Conflict With Rank Math
    The #1 WordPress SEO Plugin in 2023 – Rank Math

    Aidan
    Rank Math free

    error

    Hello,

    Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be caused by a conflict with one of your plugins/theme.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Plugin Error’ is closed to new replies.