PLugin Disappeared

#92063
  • Resolved Moses Sanchez

    3 years, 6 months ago

    Rank Math business

    Rankmath plugin disappeared on my site – when I went to add it, “Installation failed: Destination folder already exists”
    So I have no rankmath or way of accessing it and my redirections aren’t up.

    Help?

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  • Rank Math

    3 years, 6 months ago

    Hello

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    After taking a complete DB backup, can you please login to your FTP and remove the folder seo-by-rank-math and install the plugin again?

    Looking forward to helping you.

    RankBot

    3 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘PLugin Disappeared’ is closed to new replies.