Plugin could not be activated because it triggered a fatal error.

#93995
  • Resolved Sep
    Rank Math free

    Hello Support Team
    I receive this error when I want to activate Rank Math for my WP multisite (“Plugin could not be activated because it triggered a fatal error). Please advise me how can I fix it.
    Thanks
    Sep

Viewing 14 replies - 1 through 14 (of 14 total)
  • Hello,

    Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    1. Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    2. Please follow only the first 2 steps and clear your caches. The following steps mentioned in the article are for advanced users.

    Here’s a video screencast:
    <figure class=”wp-block-video”><video controls=”” src=”https://i.rankmath.com/KStFug+”></video></figure&gt;

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    • This reply was modified 3 years, 6 months ago by Michael Davis.
    Sep
    Rank Math free

    Hello
    Thanks for your reply. I followed the steps but I get the same error.
    Looking forward to hearing back from you.
    Thanks

    Hello Team,
    I am also getting the same error, please help ASAP.

    Here is the error massage:

    WordPress database error: [Table ‘nojukeim_dbenewghdb.wp_actionscheduler_actions’ doesn’t exist]
    SELECT a.action_id FROM wp_actionscheduler_actions a WHERE a.hook=’rank_math/analytics/daily_tasks’ AND a.status=’in-progress’ ORDER BY scheduled_date_gmt DESC LIMIT 1

    WordPress database error: [Table ‘nojukeim_dbenewghdb.wp_actionscheduler_actions’ doesn’t exist]
    SELECT a.action_id FROM wp_actionscheduler_actions a WHERE a.hook=’rank_math/analytics/daily_tasks’ AND a.status=’pending’ ORDER BY scheduled_date_gmt ASC LIMIT 1

    WordPress database error: [Table ‘nojukeim_dbenewghdb.wp_actionscheduler_actions’ doesn’t exist]
    SHOW FULL COLUMNS FROM wp_actionscheduler_actions

    Fatal error: Uncaught RuntimeException: Error saving action: Error saving action: Table ‘nojukeim_dbenewghdb.wp_actionscheduler_actions’ doesn’t exist in /home/nojukeim/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44 Stack trace: #0 /home/nojukeim/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL) #1 /home/nojukeim/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action)) #2 /home/nojukeim/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(105): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action)) #3 /home/nojukeim/public_html in /home/nojukeim/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44

    Hello,

    Can you please try the following plugin instead?
    https://github.com/rankmath/_repair-action-scheduler-multisite

    Looking forward to helping you. Thank you.

    Sep
    Rank Math free

    Hello
    Thanks for your reply. I followed the steps but I get the same error.
    Looking forward to hearing back from you.
    Thanks

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Sep
    Rank Math free

    I’m going to give you temporary access as detailed in your reply, what’s your email address?

    Hello,

    You can use any random email address as we would need only the temporary link and the FTP details.

    Looking forward to helping you. Thank you.

    Sep
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I have tried to log in but the link seems to don’t work. In fact, it redirects me to the homepage and it is an empty white page.

    Could you check it?

    Looking forward to help you.

    Sep
    Rank Math free

    Hi Alberto
    Sorry for the inconvenience, the link was expired. Please check the new one.
    Thanks
    Sep

    Sep
    Rank Math free

    Hi Alberto
    I updated the rank math plugin and the problem is solved.
    Thanks
    Sep

    Sep
    Rank Math free

    Hi Alberto
    I updated the rank math plugin and the problem is solved.
    Thanks
    Sep

    Sajid Khan
    Rank Math business

    Hello,

    We are super happy that you resolved your issue.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

The ticket ‘Plugin could not be activated because it triggered a fatal error.’ is closed to new replies.