Plugin conflict with xstore Theme

#837207
  • Resolved Dev Anto
    Rank Math free

    Using Xstore theme, which has a feature logging with Google, which works fine if rank math is disabled. tried to contact with Xstore support, they mentioned it is a problem with rank math plugin, can you look into this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    I’m sorry to hear about the issue you are facing with the Xstore theme and Rank Math plugin. To confirm if there is a conflict between the Xstore theme and Rank Math, we recommend performing a quick conflict check following these steps:

    1. Troubleshooting Mode: Enable Troubleshooting Mode in Rank Math by following the steps outlined in this guide: Troubleshooting Mode – Rank Math.

    2. Check for Plugin Conflict: Activate Rank Math and then enable your Xstore theme. If the issue persists, it might indicate a conflict between the Xstore theme and Rank Math.

    3. Contacting Xstore Support: If the problem occurs with Rank Math and the Xstore theme active, please reach out to Xstore support again with this information. They might be able to provide further assistance based on this confirmation.

    If you find that the issue persists even with only Rank Math and the Xstore theme active, please let us know directly at our support forum here, and we will assist you further.

    Thank you for bringing this to our attention, and we appreciate your cooperation in resolving this matter.

    Looking forward to helping you resolve this conflict.

    Sources:
    Confirming a Theme/Plugin Conflict With Rank Math
    List of Known Plugin Conflicts » Rank Math
    How to Fix Problems While Connecting Account Using Rank Math » Rank Math

    HI I have checked all the possible ways to resolving this, including enabling and disabling the other plugging, while rank math issue remain same. please have a look. i have noticed while browsing on google, other people has the same issue

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please share a screencast of the issue by using a tool like https://loom.com so that we can check this further for you? A visual representation of the issue will help us to understand it better.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Plugin conflict with xstore Theme’ is closed to new replies.